Pixel users are suing Google over "defective microphone"

Google faces class action lawsuit over new Pixel smartphone

Google facing a lawsuit over original Pixel microphone issues

The Google handsets that have started to receive the Android Security Update include the Nexus 5X, the Nexus 6P, the first generation Pixel handsets - the Google Pixel and the Google Pixel XL and the newer phones the Google Pixel 2, and the Pixel 2 XL.

In addition, representatives posted on the customer service forums [website], and suggested that the defect was caused by "a hairline crack in the solder connection on the audio codec". However it seems that some weren't too thrilled by the initial defect, and a report from Fast Company has revealed that some Pixel customers are now suing Google over the defect. The complaint was filed by Girard Gibbs LLP in San Jose, the same law firm that recently handled the class action lawsuit surrounding the bootloop issue some LG phones experienced.

"It promoted the Pixel phones as premium products and priced them from $649 to $869", plaintiffs Patricia Weeks from Florida and Waleed Anbar from California said.

The company also offered replacement units for the defected devices.

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Making things worse was that Google kept on selling the Pixel and Pixel XL despite a string of evidence that something was wrong with the devices. The users allege that the defect made it extremely impossible to make a call and give voice commands from their first-generation Pixel phones.

Google states that roughly 1% of the Pixel phones were defective, but the lawsuit notes that users were coming up with the issue just weeks after the device's launch. However, the lawsuit further states that even the replaced units were defected and the microphone issue persisted on the Pixel smartphones. There are now also lawsuits against the Pixel 2 and Pixel 2 XL.

Users began complaining about issues with the microphone shortly after the Pixel and Pixel were released in 2016. These are custom cases that you can build using your own photo or design, or choose one of Google's own. As always, feel free to sound off in the comments section below!

Google is now facing a class-action lawsuit from users who are accusing them of disregarding their own statement of warranty for the original Pixel and Pixel XL devices.

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